Welcome to our useful information page – your go-to resource for planning a smooth, stress-free, and fully enjoyable stay at our charming and fully equipped holiday mas in Saint-Paul-Trois-Châteaux, in the heart of beautiful Drôme Provençale.
Here, you’ll find all the useful information you need, starting with the location of the mas to make your arrival as easy and comfortable as possible. A contact form is also available if you have any questions or need further details before your visit.
Your arrival is carefully coordinated by our dedicated concierge service, Conciergerie Farjon. You’ll be warmly welcomed, handed the keys, shown around the property, and provided with answers to any initial questions. Throughout your stay, helpful information is available on-site, through our website, and via our smart virtual assistant "Lorrain", available anytime to assist, guide, and respond to your specific needs and preferences with care.
Departure is also handled by the concierge to ensure a well-organized, hassle-free end to your stay, leaving you with only fond memories.
A detailed FAQ section allows you to quickly find answers to common questions before or during your stay – including booking, equipment, safety, accessibility, environmental matters, waste management, how things work, and many other practical topics.
For greater transparency and peace of mind, our rental terms are also available on this page. These include our House Rules, Privacy Policy, General Terms of Use, and our Return & Refund Policy.
Finally, a documentation section brings together all useful, downloadable materials to help you confidently organise and enjoy your stay in Drôme Provençale with ease.
Take the time to browse this information – it will help ensure a smooth, pleasant, well-prepared experience with no unwelcome surprises.
Welcome to Your Home Away from Home
